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Confidence as a Service™ Vendor Management

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  • Software Providers (CRMs, Email, Specialized Management Systems, etc.)
  • Equipment Leasing (Printer/Copiers, Phone Systems, Servers, etc).
  • Internet Service Providers
  • Phone Service Providers
  • Any Vendor and IT Department Would Typically Manage

Vendor management is an integral part of our exclusive offering, Confidence as a Service™. Our team at WOM Technology Management Group takes on the role of our clients’ IT department and ensures that all vendor relationships are well-managed and organized. Our expertise in this area allows our clients to focus on their core business objectives, while we manage their vendors efficiently.

Our vendor management services provide a number of benefits to our clients. For instance, we keep our clients’ vendors and documentation organized and easily accessible, making it easy to track contracts, warranties, and other important information. Our business reviews are also an important part of our vendor management services. They provide us with the opportunity to evaluate vendors and their performance, ensuring that our clients receive the best service possible.

By delegating technical and operational communications to our team, our clients can reduce their workload and focus on their core business objectives. Troubleshooting and project specifications can be funneled through our team, providing clients with what we call “a single neck to choke”. In other words, our clients don’t have to worry about calling the copier company, phone provider, internet service provider, or software support lines. They only need to call us, and we handle the rest.

Our Clients Have A Single Neck to Choke!

Complete Vendor Management

  • Requests for Bid (RFB)
  • Procurement
  • Documentation Management
  • Warranty and Contract Tracking
  • Performance Evaluation
  • Compliance Management
  • Relationship Management
Presenting your business plan through reports, samples, and paperwork is a tool that increases your

Request for Bid (RFB)

Creating a request for bid (RFB) is an important part of the vendor management process. Our team works with our clients to create RFBs that are tailored to their specific needs and requirements. This involves defining the scope of work, specifying the deliverables, outlining the timeline, and providing any other relevant details. By creating a clear and detailed RFB, we ensure that our clients receive accurate and competitive proposals from potential vendors.

Procurement

Our team assists our clients with the procurement process, from identifying potential vendors to negotiating contracts and placing orders. We work with our clients to ensure that they receive the best value for their investment and that the vendors are meeting their specific needs. By streamlining the procurement process and ensuring that all parties are on the same page, we help our clients save time and money.

Documentation Management

Managing vendor-related documentation is a critical part of vendor management. Our team ensures that all documentation related to vendor agreements, contracts, and warranties are organized and easily accessible. This ensures that our clients are always up-to-date on their agreements with vendors and that they can quickly reference important information when necessary.

Warranty and Contract Tracking

Our team tracks and manages vendor warranties and contracts to ensure that they are up-to-date and renewed when necessary. This helps our clients avoid unnecessary expenses and ensures that they are receiving the services they are paying for.

Performance Evaluation

Evaluating vendor performance is a key aspect of vendor management. Our team conducts ongoing evaluations of vendor performance to ensure that they are meeting the agreed-upon service levels and providing value to the business. This helps our clients identify areas for improvement and make informed decisions about their vendor relationships.

Compliance Management

Ensuring that vendors are compliant with any regulatory requirements or industry standards is crucial. Our team works with our clients to ensure that their vendors are compliant and that they are meeting their obligations under any regulatory or industry standards. This helps our clients avoid potential legal and financial penalties and maintain a positive reputation in their industry.

Relationship Management

Building and maintaining positive relationships with vendors is essential for ensuring that they understand the business’s needs and can provide solutions that meet those needs. Our team works closely with our clients’ vendors to establish and maintain relationships, including regular communication and collaboration. By fostering positive vendor relationships, we help our clients receive better service and build a stronger network of trusted partners.